Effective Date: 22 Jan 2025
Introduction
At DryIceDynamix, your privacy is of utmost importance to us. This Privacy Policy outlines how we collect, use, protect, and disclose your information when you visit our website or interact with our services. By accessing or using our website, you agree to the practices described in this policy.
Information We Collect
- Personal Information We may collect personal information that you voluntarily provide when:
- Submitting inquiries through our website.
- Registering for newsletters, demos, or consultations.
- Making a purchase or interacting with our customer service team.
- Full Name
- Contact Details (e.g., email address, phone number)
- Billing and Shipping Address
- Payment Information (processed securely)
- Non-Personal Information We automatically collect certain information when you visit our website, such as:
- IP address and browser type.
- Pages viewed and links clicked.
- Date, time, and duration of visits.
- Device type and operating system.
- Cookies and Tracking Technologies We use cookies and similar tracking technologies to enhance your browsing experience. These may include:
- Session cookies (temporary) to manage your interactions during your visit.
- Analytical cookies to measure website performance.
- Marketing cookies for targeted advertising.
How We Use Your Information
We use the information collected to:
- Process transactions and deliver products or services.
- Respond to inquiries, support requests, and feedback.
- Improve and optimize our website and services.
- Notify you of updates, offers, and promotional content (with your consent).
- Ensure compliance with legal and regulatory obligations.
How We Share Your Information
We do not sell or trade your personal information. However, we may share your data under the following circumstances:
- With trusted third-party service providers who assist in operating our website, processing payments, or delivering services.
- To comply with legal obligations or respond to lawful requests by authorities.
- In connection with business transfers, such as mergers or acquisitions.
Data Security
We implement robust security measures to protect your information from unauthorized access, disclosure, or destruction. These include:
- Secure servers and encryption technologies.
- Regular monitoring for vulnerabilities and updates.
- Limiting access to personal information to authorized personnel only.
Your Rights
Depending on your location, you may have the following rights regarding your personal information:
- The right to access, correct, or delete your data.
- The right to object to data processing or restrict its use.
- The right to data portability.
- The right to withdraw consent for marketing communications at any time.
To exercise these rights, contact us at support@dryicedynamix.com.
Retention of Information
We retain your personal information only as long as necessary for the purposes outlined in this policy or as required by law.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of such external sites.
Changes to This Policy
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. The updated version will be posted on this page with the revised effective date.
Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
DryIceDynamix
Email: contact@dryicedynamix.com
Phone: +1 (416) 697-8814
Address:
PO Box 47505
946 Lawrence Ave E
Don Mills ON M3C 3S7
Canada